Collection of personal data and user information
When you visit the Website, we may collect two types of information from you:
1. Personal data
This refers to personal data you knowingly choose to disclose that is collected on an individual basis or when you register on the Website for purposes of making online donations. Such information may include your:
- email address;
- correspondence address;
- telephone number;
- country of residence;
- identity reference;
- credit card or bank account information;
- date of birth; and
2. User information
When you view this Website, our service provider makes a record of your visit. This shows your domain name server address, IP address, operating system, browser type and the pages you have visited. We may also obtain information about your general internet usage to help us improve the Website by using ‘cookies’, which are stored on the hard drive of your computer. Information gathered by using cookies may include the date and time of visits, the pages viewed, time spent at the Website, and the websites you visited immediately before and after the Website. The service provider only discloses to us aggregate information about the number of visitors. We will only use the information for statistical analysis.
How we protect your personal data
Use of your personal data
The personal information you have provided Oxfam Hong Kong will be handled confidentially. Your personal data will be used for purposes of receipting, communication on development and emergency relief matters, fundraising, employment recruitment and purposes in line with the mission of Oxfam Hong Kong.
Your personal data will be stored in secured internal system.
Important notice on personal data usage
To connect closely with you and to keep you informed of Oxfam’s work against poverty as well as advocacy, development and fundraising progress, Oxfam Hong Kong and its service providers may use your contact information (name, telephone, email and address) for the purposes of communications, receipt issuance, fundraising, volunteer recruitment and survey administration. The personal data collected will be treated as strictly confidential. If you would not like to receive such materials or communications, please contact us at 3120 5000 or Macau toll free no. 0800809.
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right of access and correction with respect to personal data. Request for personal data access and correction should be made to Oxfam Hong Kong in writing. In addition, if you do not wish to receive any communication relating to any services concerning Oxfam Hong Kong or this Website, you may contact us at any time. Please fax us at (852) 2527 6213 or mail the request to Oxfam Hong Kong, 17/F, China United Centre, 28 Marble Road, North Point, Hong Kong. Please mark the request to the attention of Donor Services Team or other relevant departments.
Registration and online donations
When you register or make a donation through the Website, your personal information will be securely encrypted. Your credit card information will be passed to a third party (such as a bank) only where necessary for the purpose of processing the donation payment. Oxfam Hong Kong will not disclose any of the credit card information to any other third party.
Links to other websites
While we aim to use a ‘secure mode’ whenever we request personal information, we do not guarantee that information transmitted through the Website or any electronic mail (email) will be secure, since such information or email sent over the internet is not secure.